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North Shore-LIJ FIDA LiveWell (Medicare-Medicaid Plan)

North Shore-LIJ FIDA LiveWell is a Fully Integrated Duals Advantage (FIDA) plan. These plans allow doctors, providers of long-term services, hospitals and pharmacies to help keep you healthy. FIDA plans have care managers and Interdisciplinary Teams (IDTs) to help you manage your providers and services working together to provide the care you need.

FIDA is a demonstration program run by New York State and the federal government, working together to provide better healthcare for people who have both Medicare and Medicaid.

  • Medicare is the federal health insurance program for people, 65 years or older, or who have end-stage renal disease (kidney failure) or certain disabilities.
  • Medicaid is a program that helps people with limited incomes and resources pay for medical services as well as long-term services and supports. Medicaid covers extra services and drugs that are not covered by Medicare. Medicaid is run by the federal government and New York State.

North Shore-LIJ FIDA LiveWell will help you make your Medicare and Medicaid benefits work better together—and work better for you.

North Shore-LIJ FIDA LiveWell (Medicare-Medicaid Plan) is a managed care plan that contracts with both Medicare and New York State Department of Health (Medicaid) to provide benefits of both programs to participants through the Fully Integrated Duals Advantage (FIDA) Demonstration.

You can get this information for free in other languages. Call (855) 776-7545 and TTY/TDD 711, Monday through Sunday, 8:00 a.m. to 8:00 p.m. The call is free.

Puede obtener esta información de manera gratuita en otros idiomas. Llame al (855) 776-7545 y TTY/TDD 711 de lunes a domingos de 8:00 a.m. a 8:00 p.m. La llamada es gratuita.

您可免費取得以其他語言撰寫的資訊。請於週一至週日上午8 時至下午8時致電 (855) 776-7545,TTY/TDD 使用者:711。此為免付費電話。

Данная информация доступна бесплатно на других языках. Звоните по номеру (855) 776-7545 или 711 (линия TTY/TDD) с понедельника по воскресенье с 8:00 до 20:00. Звонок бесплатный.

이 정보는 다른 언어로도 제공됩니다(무료). 월요일-일요일 8:00 a.m. – 8:00 p.m. 중 (855) 776-7545 나 TTY/TDD 711로 전화 주십시오. 통화료는 무료입니다.

Ou ka jwenn enfòmasyon sa a gratis nan lòt lang. Rele nan (855) 776-7545 ak nan TTY/TDD (pou moun ki gen pwoblèm tande oswa moun ki bèbè) 711 de lendi a dimanch 8:00 a.m. – 8:00 p.m. Apèl la gratis.

È possibile ricevere queste informazioni in altre lingue gratuitamente. Contatta il (855) 776-7545 e TTY/TDD 711 dal lunedì alla domenica dalle ore 8:00 alle ore 20:00. Il servizio è gratuito.

You can ask for this notice in other formats, such as Braille or large print. Call (855) 776-7545 and TTY/TDD 711, Monday through Sunday, 8:00 a.m. to 8:00 p.m. The call is free.

The State of New York has created a participant ombudsman program called the Independent Consumer Advocacy Network (ICAN) to provide Participants free, confidential assistance on any services offered by North Shore-LIJ FIDA LiveWell. ICAN may be reached toll-free at 1-844-614-8800 or online at

For information on North Shore-LIJ FIDA LiveWell (Medicare-Medicaid Plan), contact North Shore-LIJ FIDA LiveWell (Medicare-Medicaid Plan) or the New York Enrollment Broker. To enroll or for other options for your health care, call the New York Enrollment Broker at 1-855-600-FIDA, TTY 1-888-329-1541 from Monday through Friday from 8:30 a.m. to 8:00 p.m., and Saturday from 10:00 a.m. to 6:00 p.m., or visit

Benefits, formulary, pharmacy network and provider network may change on January 1 of each year.

Limitations, restrictions may apply. For more information please call North Shore-LIJ FIDA LiveWell Participants Services at (855) 776-7545.

You must use contracted network pharmacies to access your prescription drug benefit except under non-routine circumstances, in which case quantity limitations and restrictions may apply.

The plan’s contract with the Centers for Medicare & Medicaid Services is renewed annually. Availability of coverage beyond the end of the current contract year is not guaranteed.